Customer Testimonials
Ray did an excellent job communicating and getting my work truck back on the road in a reasonable amount of time. Thankyou!
Sergio was the best! Ask by name! He found me a great car that fit exactly what I was looking for. He made sure the process was smooth and comofrtable. Very nice people! Good job! Bought a Hyundai Elantra! Quick too!
I booked the service appointment through the Web site. Noah greeted me as soon as I drove up. He walked me through the check-in process, videoed the truck exterior, taught me how to use the remote start feature and got me settled into the waiting area. About 90 minutes later, Noah reappeared with my paperwork. He thoroughly explained everything the service techs found and completed. I'm the second owner do I asked him to pull a prior service history. Moments later it was in my hand. Noah made the entire process easy to establish the account for my new-to-me truck. ...
The Dealer was quick and knew what I wanted, he made it possible ASAP.
I was overwhelmingly impressed with Caleb and the entire team. They were cognizant of my needs and did an amazing job start to finish. Would ABSOLUTELY recommend them to anyone and will buy from them again in the future. My husband and I have had recent experiences with other local dealerships and Team Caleb blew them out of the water. Hands down.
In and out.
This service department is stellar! The assistance I have received has always exceeded my expectations. Ray, Val, and the rest of the crew always provide helpful, courteous and understanding service. It is a comfort to know that when I need help with my truck they have my back. Great Team there at Tonkin Hillsboro.
Really seemed to listen to my wishes in regards to payments, terms and interest rates
Just so thankful for this team and this great dealership in the hillsboro area. Great part of our community built of people in our community. Thanks again for all the help
Valentina was very helpful and informative! She was not trying to upsell and kept me updated on service progress!
Will be back to Tonkin again someday for my next new car! Absolutely the best dealer around. I drove 3 hours just to be treated with great service... Thank you
It was the fastest car buying experience i have ever had, really good people to work with.
Today came in to just look, and even when we told the salesman that, Adi took the time I needed and answered all my questions. Walked me around to show me what was available and then some. Was very comfortable and we will be back to make a purchase.
Great service
Great team!! Highly recommended!!
Friendly, helpful, knowledgeable, and fast
Chad got it done. Thanks
I didn't feel pressured and everyone was very nice. It truly was a pleasure to work with the people at this dealership. I do have one suggestion... the smell of fresh popcorn would make the place perfect. Thank you for the great experience buying my new Truck.
Val did an amazing job helping me through warranty support of an engine replacement. Was able to find me a loaner vehicle for the extended period of time.
My experience could not have been better. Had to leave a lot longer than usual but the honesty and promised Times were spot on.
Ray was knowledgeable and professional. He answered all of my questions and gave options to fix my car
Very happy with the communications, knowledge and experience. Thank you for your work on my vehicle!
Excellent service and sales department. Highly recommend.
Noah was great! I took my car back in because of a rogue code resound and he took care of making sure it was all good. His regular communication is helpful too.
Friendly, professional and all around good experience
Great service. Nice clean waiting room with all the amenities I needed to get some work done while they serviced my truck.
Great Customer Service! Excellent help with my Excursion. Parts and Service went above and beyond to get the job done A+ Customer Service
Val at Tonkin Ford was super helpful and responsive in dealing with an intermittent issue with my truck. Given the extended service warranty time frame had passed, she did the best job possible in getting an outcome I was happy with for less than other dealers quoted me. Highly recommend.
Great experience! Tim took excellent care of me and my wife!
Today we took home our brand new F350! We were so happy working with Ruvim. He was awesome and able to get us exactly what we wanted. After going to around 10 different dealerships and having some uncomfortable experiences this was a total relief. Tonkin Hillsboro Ford is excellent!
I can't say enough good things about my experience buying my new 2024 F-150 STX from Tonkin Hillsboro Ford. The dealership employees were great and they were extremely professional. I'm nearly 60 yrs old and have bought many vehicles and this was one of my best purchase experiences. I want to give my salesman Juan a special shout out and thank him for guiding me through the process. He listened to me and my concerns and I felt like he was working for me.
Great prompt repair of my F350 fuel leak problem and thorough cleaning of the mess. Thank you Ray!
I walked in to Tonkin Ford to look at cars, and met Tim, the sales person. We looked at a car I liked, I wasn’t sure how it was going to be in bying it, I was nervous at first. Tim and his team at Tonkin turned out to be the nicest, friendliest most professional people to do business with. It went from nervous to one of the nicest days I’ve ever had, I walked away with one of the most beautiful cars, the price was right, and experience was fantastic! I highly recommend Tim and his team ...
Tonkin ford in Hillsboro communicated with us on our truck service. Did it in a very minimum time. Even though my son was late for the appointment. They went above our expectations by delivering the truck to my son at his work place after it was serviced. Thank you everyone at Tonkin we appreciate it very much.
Thank you. Very professional and personable.
Aditya made the purchase pretty painless. I felt he worked hard to get me the best deal possible. Adi had the truck 2024 F-250 Tremor spotless when I arrived. Finance office was quick and didn’t pressure me into add ons. Thanks Adi and Tonkin Ford Hillsboro! Would buy from again!
Working with Valentina was great. She was very responsive to all my questions and managed to get my repairs covered through my aftermarket warranty as expected with no issues. Customer-focused service at its best!
Noah in service took great care of us!🤗
Valentina goes above and beyond to make sure your are taken care of. Having your car break down is never a good experience but she really helped me through and answered all my questions and concerns with great expertise.
Transaction went very smooth and quickly. Great response time. Met all my expectations including a home delivery service. Great experience
Juan, Chad, and Tony at Tonkin Ford made our Truck buying experience smooth and seamless. So much so, that my wife commented “Wow, Tonkin knew they were expecting us and made those other guys at <redacted> actually worth the drive to do business with.” We appreciated the whole sales assistance, attention to detail, and making this whole experience straight forward without any gimmicks or issues! Thank you.
Very friendly and professional and kept me informed on the progress of my vehicle and to any changes that came across in the repair process
I like that you can make an appointment for an oil change which is very helpful. Also Ray was amazing .
Benito is the best. Prompt, reliable, and professional. He’s the reason my truck is serviced at Tonkin Ford!
Thank you Valentina! You’re the best!
Ray did an amazing job, super friendly, excellent service!
Tim did a great job helping us with our purchase.
My first service visit to Tonkin Hillsboro Ford. Service advisor Noah Ellis was very helpful and knowledgeable. The front desk personnel were also very courteous and thoughtful. I'll be back for additional services to both my Ford vehicles. Thank you Noah and staff.
everything I marked as "very good" was actually, OUTSTANDING. I largely dealt with Valentina (service advisor) and she did a wonderful job of dealing with a obtuse seventy year old. Valentina understood what I wanted, she accurately relayed technicians results, and made my entire experience with TonKin Hillsboro and my 35 year old vehicle a thing to behold. My thanks to all the above that had anything (there are several not named) to do with sending this vehicle into its thirty sixth year of operations. R.G. Fischer.
Always a great experience at Tonkin Ford! Noah provided excellent service, ensuring my truck was well taken care of. Quick, professional, and reliable as always. Highly recommend!
We had a good experience with the work on our CMax. The time to get there work done was not excessive. Also, my husband liked how the estimate was done: the highest it might be was given, with the hopes that it wouldn't be that much.
Valentina was amazing helping me with my truck thank you very much
Ray is an amazing service advisor. I have have taken my vehicle to him multiple times and he is always very professional. Ray really cares about his customers and treats them with the upmost respect. Ive will continue to take my vehicle and future vehicles to him. Thanks Ray!
Service department has very knowledgeable and professional service consultants and technicians, and friendly administrative staff.
Valentina is good to work with. She stays in touch with updates and communicates well.
Easy to schedule an appointment, finished the work timely and communication was friendly and efficient. Great job!
I did not have an appointment for my initial service today but Ray made sure my vehicle was serviced and done quickly. He listened to my concerns and was attentive to the needs of my vehicle.
I did not have an appointment for my initial service today but Ray made sure my vehicle was serviced and done quickly. He listened to my concerns and was attentive to the needs of my vehicle.
Ray was great to work with. Said the vehicle would be done at a certain time and it was.
Benito was so helpful from the beginning when I took my car in for service. Kept me up to date on work needed and progress on work being done All employees helpful and friendly.
I absolutely would recommend working with Valentina in the service department she had my back every step of the way. she kept me informed, she always got back to me in a timely manner if I needed to discuss anything with her! She is amazing at her job, she is amazing as a person. She goes above and beyond to help any way she can, to get things taken care of to your satisfaction!
Awesome service, got the job done quick and took very good care of my vehicle.
I have never had better repair service at at a car dealership - I've owned cars for over 60 years and this experience was stress free. Valentina at Tonkin Hillsboro Ford listened to me and solved my problem! They have a new customer!
Juan, the salesman I worked with was great, personable, courteous and knowledgeable. I had an appointment set up.. he was ready to assist me immediately. No pressure sales, didn't feel uncomfortable, as with other Dealers and Salesman. Jacob finalized the whole process, and was quick and pleasant to work with. I will definitely be back.
Benito worked with me for my vehicle repairs, and couldn't be more pleased with his service. I would recommend Tonkin Ford in Hillsboro to anyone needing service.
Tim was great, got the whole thing done as quick as possible
This is the second vehicle I have purchased from this location. The staff are respectful, courteous, and knowledgeable. They listened to my concerns, answered questions, and didn’t try to upsell me into a vehicle I wasn’t interested in. I appreciate their honesty and genuine care for their customers. Highly recommend!
I could not have had a better experience buying my new Maverick! From my salesperson to the GM that introduced himself, so much positivity and helpfulness all around. Genuine respect for this team, couldn’t recommend them more!
Great Service Manager. They did the job right ghe first time. Everything was discussed and completed as expected. It's great that they picked up and dropped off my vehicle from my home at no extra charge.
Ron Tonkin gives personal service. Benito always answers any questions and gets back to us quickly when we need to know something. We appreciate the care given to our vehicles and to us.
Stay was welcoming and knowledgeable
Val was awesome at getting back with the information we needed promptly. Very informative and helpful to us. She was great at breaking down the diagnostics and helped reach out to our insurance to see what they covered. I highly recommend Tonkin Ford in Hillsboro
Benito always goes the extra mile to give the utmost customer service. I like dealing with him.
Great salesmen! They made it fun and easy to complete the car buying process.
Excelente service and advisor and very courteous great place to do business won’t go anywhere else
The service staff is efficient, friendly, and knowledgable. The sales staff is very friendly too
The Tonkin Team was more than marvelous. Noah, George, William ... Benito's team rose to a difficult occassion and "saved the day". Their tenacity and determinatio to resolve my problem was why I am a Tonkin Ford fan for life... 10 STARS
I have been going to Juan for years now. No nonsense no pressure. He helps navigate the process between customer and management. He will always go to work for the customer.