Customer Testimonials
Lizzie was great. She listened, offered great advice, and helped me get a fair deal. Would recommend.
They have a good selection. The people here are really friendly and helpful
Ray was great and kept me up to date on what was going on with the car while it was in the shop. Unfortunately parts to a long to to come in, but sometimes that can't be helped. Car ran great after everything was fixed
Friendly staff. Easy to work with before and after the sale. I think they had all my concerns in mind
Ray was very courteous and helpful with my vehicle needs. He got me in right away to have vehicle inspected, we were traveling far and needed prompt attention for an issue. Very satisfied with the quick service ! Thank you !
Great service, pleasant and knowledgeable service advisor. Valentina did a great job, explaining everything carefully and methodically
Couldn’t have picked a better car dealership if I tried. Very helpful and courteous. I would definitely come back and buy my next vehicle from the Jake’s! Even the sales manager stopped by and thanked us!
This shop & its employees are extremely focused on customer service. I was offered a ride to get lunch, and was checked in on regularly, with updates on progress.
Valentina was great. Everyone was nice. Service took twice as long as they said it would. I waited but next time I'll probably take the shuttle
Val is the best service manage around , great comms!
Fast service.
I recently decided to purchase my leased vehicle through Tonkin Ford. Zsaleh and the sales team walked me through a multitude of options, all while having my truck inspected and serviced. The whole process went extremely smooth and I drove away with my newly refinanced hybrid F150, with all the latest recall software updates. They always recognize veterans for their service and I highly recommend this dealership to all veterans. Their service department is also top-tier, which is another reason you want to choose Tonkin Ford Hillsboro for your auto needs.
They Are Awesome!! Ty Valentina U Da Best ✊🏽
Excellent service and great people who service my truck. Highly recommended. Thank you and keep up a good work!
Wonderful sales person, knowledgeable, experienced
Fast, reliable service - diagnosed quickly, parts ordered and received without any issue and had my car back in no time.
Valentina was super helpful and gave me great detail into what was going on with my vehicle. I’m very satisfied with the service and recommend anyone have her help you with your services needed on your car
All staff was accommodating, transparent, and apologetic when expected outcomes didn't plan out accordingly. Ray, my service advisor, was thorough and made sure to check in with me constantly when improper parts caused delays on my repair.
Ray was very helpful and personable. I recommend!
Easy no pressure Juan was very helpful
They took care of our recalls, dropped my dad off at home while they worked on the car and ordering parts for the windows pillars. Once they are done with the suspension work they called me to have my dad get ready to be picked up. The entire process went seemingly. We are thankful that Ford took care of their customers and making sure their cars are safe for its owners and road ready in a timely manner. Thank you to the great staff at Tonkin Hillsboro Ford.
Had my 21 f150 in for a recall on my rear axle shaft. This part has been back ordered for a long time so I was expecting a long delay before I could drive my truck again. They ended up having the parts in stock and had the repairs done in less than 24 hours plus handled another recall and changed some fluids out. My service advisor Tim was very friendly and got everything handled quickly for me.
Was a smooth experience working with Juan he allowed most of the deal be worked up over the phone. So I didn’t have to haggle about pricing and spend unnecessary hours as the dealer. Jacob was great as well with getting good warranties. Would definitely recommend buying from this shop
Z and the Team were great getting me in as a new customer.
Tonkin Hillsboro Ford fixed our issue and communication was top notch by our service advisor, Valentina! She went above and beyond!!! Thanks Valentina and George!!!!
Excellent experience, the staff kept it fun, answered the few questions I had, showed me the options I had based on the goals I gave them. After I picked something outside of my price range, they worked with me to see if we could make that option work closer to my goal. Thanks for all your help! 🫡
Sales people were helpful. Service personnel upon arrival appear apathetic toward me as a customer bringing my vehicle in with a scheduled appointment. I was ignored for 10-15 minutes before informing I had an appointment.
Service was great and fast work to get our car back and running as soon as possible.
Ray was helpful. Service was quick and no hassle.
I had a recall appointment for my front seat belt mounting inspection. The appointment was quick and easy to schedule. During the inspection I was kept up to date on its progress. Everything went very smoothly.
The videos, the option for specific services was all very helpful
Rays crew was very helpful, polite and professional. There was a sound in the engine I was not familiar with and one of the technicians rode with me and explained what the sound was and there was no need for repairs. Great experience! I will use them again!
They had the truck we wanted, at the price that we wanted to pay, gave us the trade in value we needed, and got the payments that we could afford. Candy, sales manager, and Jo, sales woman, were nice, informed, professional and pleasant to deal with. They sold us what we wanted, not just what they had. They listened to both my wife and I, gave us time to make up or own minds and made the buying experience almost painless. Candy went out of her way to keep us informed as to when the truck would be available and ... Read More Google - Aug 9, 2026
Ray took care of me! Old car battery finally gave out, and Ray not only confirmed a new battery was available but also got me in and out of Service in about an hour. Thanks Ray!
Excellent experience. Carter and the team were knowledgeable, transparent, friendly, and I received a great deal and car. Thank you!
Fair deal! Beautiful used truck! Worth a very penny cleanest truck I could find…also gave a very fair deal on my trade! Kind, courteous, and easy to work with! A bunch of laid back low key folks! No pressure..thanks again!
Service was fast and staff are very courteous.
Great team at Hillsboro Tonkin. Love Ray. Always takes great care of me and my vehicle.
Great service from start to finish! I was warmly welcomed as soon as I walked through the door and received assistance right away. I came in for service on my truck, even though my appointment wasn’t scheduled for a few more days. They were able to fit me in that same day, and my truck was ready for pickup just a few hours later. A special thank you to Valentina for taking such great care of me. I truly appreciate the excellent customer service and efficient work!
Very friendly staff! Tim was awesome! I love my car!! Thank you for service.
Love speaking to Carter, who introduced me to my baby ( car). He was a wonderful , I LOVE THAT THERE WAS NO BS. Jake was amazing 👏 the way he listened to me on what I wanted. My overall experience was great.
Polite and fast
Great and timely ervice from Ray. He answered all my questions and explained everything so that I could understand, as someone who knows very little about car stuff. Very friendly too.
Val tried to find parts for my 2000 super duty Ford F250 4x4 . The rodents got into my wiring and worst they severed the fuel line, which is a high pressure line for a V-10 gas engine. Ford no longer manufactures the parts needed to repair but she tried every avenue to repair. No success but not from the lack of effort.
Great customer service! Jo was exceptional to work with along with her team! All my questions were answered and will be back if I need to buy a vehicle again
Valentina was fantastic in every aspect from start to finish in getting my truck serviced and addressed an issue that had come up!
Sergio always making it happen!
The staff were exceptionally skilled, knowledgeable, polite and quick. They took their time when it mattered, though, but didn't waste any either.
Experienced, relaxed salespeople. No pressure or hassle. Quick and helpful answers to all questions. Fair pricing from the start of the process.
Had a complex braking problem. Speed of service was great, the folks were friendly, the price while high was understandable. The tech who did the inspection and repairs did incredible. My car has never driven so good. This is my new "go to" for any issues.
No problems from start to finish. Thank you, Cameron.
The team is very friendly and always willing to help with even the smallest questions. They do their best for their clients and provide great advice. Their prices are reasonable, and if you have bad credit, they are very helpful and work with you to find the best solution. I highly recommend their services.
I was visiting from out of town, and suffered some engine troubles On my diesel truck. I happen to have called early in the morning and was able to be seen the same day. The attention and caregiving by Tom was outstanding! They work up for the engine seemed very thorough and all encompassing. I really appreciated the Good communication and clear attention. Very personal great service! Would recommend!
Friendly, helpful, and professional. I appreciated the time they spent on my purchase and trade in. Trade in value was a fair price.
Excellent and efficient service. Cameron was helpful.
Probably one of the easiest transactions I have ever had in buying a car. Thank you Tonkin Hillsboro Ford for this awesome truck.
Clear and easy buying transaction.
Ray was a great help in getting my truck serviced. Good explanations and communication
Thomas was polite and friendly. Went in for an oil change and a Recall. Everything was done within the time They quoted
On my first visit to Tonkin Ford for maintenance ..,I received a very good Oil change ,Tire rotation and Inspection at no charge , (part of their Free Oil Change Specials for purchased vehicles ). Tonkin Ford is a great place to go for car care.
The Tonkin Ford group in Hillsboro are first class from start to finish. We were very happy with the service. If we need a vehicle in the future Tonkin Hillsboro Ford will be our first stop.
I gave them the run around for a few days before I decided to buy the Chevy Express van. I was never pressured by Juan or Lizzie. I was able to do all of the financing at my own pace and come in when it was convenient for me. Highly recommend.
Juan did a great job helping me find a great reliable. Vehicle really appreciate his time and he was very kind, straightforward and not pushy at all. Great salesman. Highly recommend Tonkin Hillsboro for anyone's next purchase on a great vehicle. I love my new vehicle. Thank you Juan!!!
Cameron was great to work with. The service didn’t take long and everything went smoothly
Working with Valentina as my service person was a joy. Great personality and professional in every way.
Overall experience was great! I have been putting off buying a new car for years because I didn’t know what I wanted, and mainly knew from past experience that the process is always so involved and stressful.
From the get go, Juan was amazing to work with. He made my initial test drive smooth and non intrusive, no strings attached. That made me want to work with them on the sale.
Tim stepped in to help with the looking while Juan was out and then once Juan was back we were able to finalize which vehicle fit the configuration ... Read More Google - Jul 7, 2026
I had an idea of what I wanted. Juan showed me the options on the different maverick’s. He didn’t try to upsale me. I test drove a few and was out of there under 2hrs. I had a great experience:)
Great experience, Ray was super helpful and took the time to thoroughly explain our problem. It's so nice to not only get a car problem fixed but to have such a friendly interaction. Definitely will come back!
Val went above and beyond to help with my vehicles issues
Ray provided excellent customer service and kept us informed throughout the diagnosis process. We would be happy to work with him again.
Unsatisfactory. Not with the dealership but with Ford. The dealership has always treated me good however, the two issues with my truck that need to be fixed before the warranty expires won’t be because it doesn’t happen when they look at it. This is despite the fact that I have video of it happening. At rattling issue in the door and only 1 mirror folding closed.
They won’t fix because they can’t see it. Well my video proves that it is happening just because it is an intermittent issue doesn’t mean Ford is released from its ... Read More Google - Jul 3, 2026
Very accommodating in price on a used bronco 2023 their customer service,sales team and the parts and service dept is A1. I had my f350 in the their shop which was also a great experience for me. Would recommend to a freind or family member looking for a Ford car or truck.
Great experience all the way around! Ralfii and Candy were amazing. Ralfii was incredibly informative, friendly, and attentive. We will be recommending this dealership and specifically these two individuals to our family and friends for their car-buying needs. Thanks again! 👍
Very helpful and knowledgeable guys!
I used to take my truck to Damerow Ford, but after giving them multiple chances over the years, I finally decided it was time to try Tonkin Ford.
I’m a very understanding customer. Mistakes happen, and I never expect perfection. What matters is how those mistakes are handled. Unfortunately, despite several opportunities to make things right, the service experience at Damerow never seemed to improve.
My experience at Tonkin Ford has been the complete opposite.
Sure, the showroom and waiting area aren’t as modern or flashy, but honestly, I couldn’t care less. I’d much rather deal ... Read More Google - Jun 28, 2026
Amazing amazing amazing. Service department, specifically Valentina is always there to assist you with anything that you need. I would highly recommend this location for service.
**5/5 Stars - Stellar Experience from Start to Finish!**
I had an absolutely stellar experience at Tonkin Ford in Hillsboro, and I cannot recommend them—especially my service advisor, Benito—highly enough.
From the very beginning, the phone appointment process was completely seamless. I really appreciated the communication style leading up to the visit; they sent the perfect, minimal amount of text reminders without cluttering my inbox.
When I arrived, Benito completely blew me away with his superior in-person attention. He was incredibly professional, welcoming, and the estimated time he gave me for the service was spot-on.
While waiting, the dealership'... Read More Google - Jun 27, 2026
Ray was excellent to work with very friendly and polite. Extremely helpful!
Service was great until I tried to ask about the protective coating I paid for. I was given the runaround three different times and never received a return phone call. I was eventually referred to another employee, who simply walked out and told me that no service department does that. At that point, I walked away feeling frustrated because no one seemed willing to help or explain what I had purchased. Unfortunately, this experience has made me question whether I’ll return to Tonkin Hillsboro.
Incredible experience at this shop Valentina was by far one of the most helpful people I’ve ever met, very communicative had an answer for any question I asked and got all the work done in an incredible time frame. If you ever need your ford serviced ask for Valentina and I can assure you she will blow you away with the customer service, I can’t say enough good things about my experience here they have gained a life long customer for sure!!