Customer Testimonials
I worked with Dylan Wilson over the phone for about a week to make sure I was getting the best deal possible and in the end was not disappointed 🙌🏻
I was treated well and am completely satisfied with there work on my baby Ruby!!!
They worked on my Ford fusion break and oil change. It was a mobile service. They also adjusted their schedule as per my convenience . The service was fast and efficient. It was a positive experience overall.
Valentina is an amazing service advisor! She comes in clutch and is able to make things work with the options that are available. She is the only reason I continue to bring my vehicle back to Tonkin.
It was a pleasure working a deal with Tonkin Hillsboro Ford. I purchased a 2023 Ford Bronco and the purchase experience was one of the best I've had. I rarely buy vehicle in state because other dealers seem to not be focused on the customer. Please don't hesitate to work with Tim who is patient, kind, and understanding. Working with him was great and George the sales manager. Finance was also easy and no pressure. I highly recommend Tonkin Hillsboro Ford!
Juan is the best! We bought a car from him back in 2021 and had a great experience. We then drove the 1.5 hours again just yesterday to buy our second car from him. Unmatched in customer service, genuine kindness, and doing what’s best for us. We were looking at a great condition used car VS. buying new. Juan could tell I really preferred the drive of the used car VS the engine for the new car, and did not try to push the new car on us (even though he would have probably profited more from it). We intend to ...
Great open and honest communication as the repairs progressed on my car. Enjoyed working with the service team
Prompt service. Always professional. Great communication.
Got good service on an oil change they do great work and the prices are good
Benito was AWESOME!!! Did exactly what he promised in a timely manner. Communication was outstanding throughout!
Service was speedy and complete
Juan Chavez, and the entire crew, were great to work with.
Way better service than ANY other Ford dealership in the Metro area! Benito gets a thumbs up for his service as well!👍🏼
Dylan is a nice young man, answered all my questions in a timely manner. Andy was also helpful with the financial parts. Thanks Gary Phillips
1st time I've used Tonkin Ford. Problem with my AC, pumping out warm air. They found a refrigerant leak on a hose caused by the last dealership replacing the valve cover gasket.A bracket didn't get fastened properly and was rubbing on the hose, cut it open over time. Valentina my service writer is very professional, personal and seems to know what she is talking about technically. I would have rated them a 5, however a loud clicking noise coming from under the dashboard began after I dropped the truck off. Turns out its the blend door actuator. Now, ...
Excellent service! Valentina was awesome 👍👍
Great friendly service from the servicing department. They sent someone to pick up and drop off my car which was a great help with my busy schedule!
Juan was by far the most helpful salesman we’ve ever dealt with. We’ve bought 9 new cars in our lives and this was the easiest auto purchase we’ve ever made. Looking forward to many more purchases through Tonkin!
Top notch sales department that values their customer base. Service department ranks best in the industry. I challenge anyone to find a better dealer in Oregon.
Top Shelf
Isaac really took care me and making the transaction not stressful. I recommend this place to get your car.
This was my first time buying a new vehicle and it went much better than I expected going in. Carlos and crew were very helpful, answered all the questions I had, got me exactly what I wanted and wasted no time doing it. The whole process only took a few hours, and everyone was much more helpful and friendly than other dealerships I have gone to in the past. Im glad they got my business.
We have been coming to Benito for over 20 years, through several cars. He has always shown he cares about us as much as assuring our cars are taken care of properly. He knows us, he knows our cars and we trust him to recommend and provide what we need. He has always done the right thing. We trust him in all decisions with our car's maintenance. Thank you Benito !
Awesome service all through the work being done on my car! This is the second time using this dealership and I’m going back in the future
The process was seamless. When we began, we visited a few other dealers, and we came to Tonkin to learn more about Broncos. The sales person, Autumn, met us in the lot. She showed us some Broncos, answered all of our questions, and went with us on a test drive. Zero pressure from Autumn. We left, but returned the next day with more questions. Autumn was very clear and detailed in all answers. We decided on getting a Bronco after visiting other dealers with other makes/models. We returned a third time to make our purchase, which took a couple ...
Valentina Is Fantastik, I have been bringing our company trucks to This dealership for years and have always gotten wonderful service. She always takes care of all our service needs and is wonderful at communication which is very important to getting the job done.
I worked with Carlos to get me in the car I wanted. He was very nice and got my car at a price I could work with. I highly recommend him.
It is always a pleasure to deal with the service department at Tonkin Ford and working with Ray is the reason why. Ray will go out of his way to work around the service departments schedule to accommodate yours, the customer. Dealing with Ray and Autumn in sales are the reason I’ll be buying from Tonkin Ford again.
Ray took good care of us, kept me informed on the status of my car and the repair was completed on time. I would recommend Ron Tonkin Ford to everyone!!
After getting jerked around by Gresham Ford, Tonkin Hillsboro Ford got it squared away. It's quite a distance from me but their excellent customer service and quality repair more than made up for the drive. Thanks!
Everyone was very accommodating and helpful. They were helpful in explaining features, etc. regarding vehicle and getting my phone setup with Ford Pass.
Great dealership! We worked with Tim and he was great! Not too pushy and and very likeable guy. We got a great deal on our trade-in and the finance guy wasn’t too pushy either. He even got us a lower interest rate. Great experience! I highly recommend them.
Ray is awesome. He takes care of his customers like they are family. Ray communicates well and answers all of our questions. We love having Ray as our service provider @Tonkin Ford!
Did the work needed on my car to my satisfaction, what can I ask for.
Ray took on my 2016 Ford fusion several months ago! He was great then and when it decided that the ac was gonna die again he took it in! They had my car a week or more and he got me a loaner car, guess what I fell for the loaner car. After 8 days of some conversation with family it was time to go talk to a salesman and Ray directed us to Carlos. Carlos was pleasant and accommodating. The original car I wanted was not available, but was able to get a similar car, that Carlos and the manager made ...
We have been using Tonkin Ford for service ray is great! Carlos was the sale guy we had and he said he had been there 5 days but he handled our deal like a pro! Andy was the manager we worked with and he explained in detail a couple of concerns we had! Both were very accommodating. Made the experience for my mom and myself easygoing and pushy on us to get something we didn’t want.
Valentina was super helpful, SUPER knowledgeable, this location is crazy busy so they must be doing something right! 5 stars!!
Issac Wilson did an amazing job getting me the info I needed on the vehicle I was interested in. He responded quickly and was always very friendly.
Autumn has such a fun and wonderful personality. We would totally do this again with her ! Thanks Tonkin for the new wheels! 🙂
His is a great dealership and very informed of services.
Friendly and professional Service completed in time expected.
Went here for service as it is nearby to my work. Noah was my service advisor and was great to work with. All the staff went above and beyond to explain anything I didn't understand. I thought I might need more done and they told me I didn't need those services saving me money. They recommended other services for the future. They have gained my business for the future. Sure they could have made an extra $100 today and I wouldn't have known the difference but now they will get thousands in future business. Keep being honest it ...
Took in my gt350 for a headlight bulb install because it was a pain to get in. Everybody helped a ton will be going back for any of my future needs.
Isaac was great to work with. He’s professional and personable.
Ray was fast and excellent, listened to what I needed taken care of and even gave me a quote for the next thing I was looking to handle for my car.
Benito Martinez and his crew have always been helpful, courteous and polite. They have helped with simple items and solved a few larger ones. Noah (the new kid) fit in nicely with Benito's manner of treating clients with respect and listening to their questions.
Fast and great service
Chad was great! He was fun to work with and really worked to find a deal we all liked.
Valentina was very customer service oriented. Always quick to respond and eager to get my truck fixed for me. I appreciated her approach to me as a customer. Thank you!
Ray, knows what he's doing and he listens to his customer questions and and inform customer about parts need to replaced or not and he's honest.
Amazing
Had a great experience from start to finish Valentina made sure to keep me informed and the valet service was very convenient for me.
Ray was my service guy for my oil change and wiper replacement today on my 2018 mustang GT. The service was great. they had me out of there within 45 minutes which is very good for an oil change. If you want to have a good experience and come to a dealership where you can trust them, come here they are awesome they treat me like family every time.
Got my trucks oil changed. Easy in and out didn’t take too long. Valentina was very efficient. Thank you.
I especially liked the home service provided by the dealer! It is much more convenient!
Noah, thanks for your outstanding customer service. And the updates. God bless you.
Would highly recommend Ford service! Benito was very professional, extr informative & had fantastic prices. Will definitely come back
Recently I had my car serviced for transmission issues. I had Valentina helping me out with having car repaired. I have to say that it has been the best service I got. The staff is great the mechanics are some of the best. Thank you Tonkin for hiring great people! Thank you Valentina for taking care of everything (Car loaner, repair, and warranty) from the time the car was dropped off to the time I picked it up.
Work done was timely and well done. 4 stars because am pretty sure final bill did not match approved amount over the phone. Overall pleased and would return.
I dread shopping for a new vehicle because of the back and forth of negotiations and the feeling of not knowing what is authentic or just a dealer trying to make a deal. Working with Chad Windsor, at Tonkin Hillsboro Ford, was the best experience I’ve ever had while looking for a vehicle. I went in looking for a Toyota Tacoma and left in a Ford Ranger. Not because he was pushy and trying to convince me to go to Ford, but because he listened to what I was looking for and he took the time to let me ...
Ron went over the top today to get me in and get my concerns resolved!
- Salespeople were not pushy and gave me time to weigh my options - Staff was honest about the pros and cons of the different options for the vehicle sale and were not out to squeeze every dollar they could out of me - Very knowledgeable about their inventory and could easily describe improvements and trade-offs with each generation of their vehicles - Financial consultant worked with me to find the best match for my budget - Paperwork was straightforward and didn't take terribly long to fill out
Quick, easy, everything was explained clearly.
Easy buying experience, paperwork and pricing were exactly as promised when I arrived to pick up the truck. Helpful and very friendly salesman and staff.
A colleague and I were stranded in a parking lot for hours as we waited for a tow truck that never arrived. A man pulled his car up to the curb at the nearest road, and asked if he could help. He identified himself only as Andy, a technician with Ron Tonkin Ford of Hillsboro. In less than a minute Andy had identified and fixed our problem. The truck started and we were able to get on our way. My colleague and I want to thank Andy for stopping, and rescuing us. Thank you Andy.
I had a great experience at Tonkin Hilsboro Ford when buying my new Mustang Mach-E. The sales and service staff are great to work with!
Today I have my work van at your service and they treated me very kindly and provided good service and at a very low cost. I recommend tonkin hillsboro ford
I worked with Chad in Sales to purchase a used Ford Edge. It was a great experience. He was upfront with everything and made sure the vehicle was dialed in. Thank you. I will be back for sure.
Good dealer. I bought my truck there and I’ve been back for service 3x. Good stuff all around. Thanks Ray!
Not good thing happened to my new car and benito fixed it good
Ruvim was extremely helpful and made the process quick and painless will definitely be back when buying another vehicle
Dylan was very Professional and asked all our questions. 10/10 would recommend to family and friends.
Valentina and her service tech were excellent at communication and very helpful in diagnosing and solving our maintenance issue. I would highly recommend Tonkin Hillsboro Ford Service Dept to anyone!!
if there were more than 5 stars Juan would get all of them. Easy to deal with, responsive, great sense of humor and really wants to make customers happy. Very knowledgeable too!
Just a quick shout out to Ray [Service Dept.] at Tonkin Ford in Hillsboro. Super fast oil change and 4 wheel alignment on my Explorer. Kept me updated while I waited. They do a great job!
Excellent Service appointment reminders, parts were ready, repair was quick and truck was delivered back to my house
Good and honest
Have boughten a couple of cars now from Tony and Juan and they have been amazing! Best customer service , have always gone far a beyond for me and my family ! Will always continue going back and referring people to them .
I had an issue with my power window, and Ray was kind enough to set up an appointment for me, even though they were fully booked. It took a couple of days before they can get the parts, but everything else when very smooth. Thanks Ray and Tonkin Ford!
Service quick and good. I Was in and out in no time. Zsaleh is very friendly and helped me with my trucks needs.